Cosmergy LLC.

PRIVACY NOTICE

Dated: Octobert, 2017

By visiting Cosmergy LLC. website (collectively, the "Site"), you agree to accept the practices described in this PrivacyNotice. If you do not agree to the terms of this Privacy Notice, please do not use the Site. Each time you use the Site,you should check the date of this Privacy Notice (which appears above) and review any changes that have been made since your last visit to the Site.

Cosmergy LLC. wants to develope relationships with our customers based on respect and integrity. We're aware of the trust and confidence you demonstrate when you visit the Site and provide us with information. This Privacy Notice is posted to demonstrate our leadership in online security and customer service practices. We treat your information with the highest honesty and sensitivity.

1. Personal Information Collected By Us

Cosmergy LLC. use information that we collect from our visitors and customers to personalize and improve your visit and shopping experience at the Site. We gather the following types of information:

Information You Give to Us: We collect Personal Information that is provided by Site users. "Personal Information" includes your name, address, telephone number, credit or debit card information, e-mail address and IP address. Personal Information is collected when you establish an account with us, place an order on the Site.

Orders: If you place an order through the Site, you will be required to provide contact, billing, and payment information.

2. Use of Information Collected By Us

We use this information in an effort to improve your experience on the Site, to provide services to you and to communicate with you about information that you request. We may also use this information to help us target specific offers to you, to help us develop and improve our Site, and to tailor our Site to your interests.

3. Sharing of Information with Third Parties

We will not rent, sell or otherwise disclose your Personal Information to unrelated third parties without your consent, except as stated in this Privacy Notice.

Service Providers: We may employ other companies or individuals to provide certain services to or on behalf of us such as analyzing customer lists and data, or performing marketing or consulting services. These third parties ("Service Providers") will only have access to the information needed to perform these limited functions on our behalf and are required to provide your Personal Information with at least the same level of protection and security as we use on the Site. Such Service Providers are prohibited from using your Personal Information for any purpose other than that for which such party was engaged by us and/or as stated in this Privacy Notice. Any Service Providers that use data received from us may only do so in accordance with this Privacy Notice.

Credit Card Companies: If you place an order through the Site, the Personal Information you provide is transmitted to your credit card company to verify and authorize your purchase.

Payment Gateway/Fraud Prevention: We may use a third party service provider to assist us with processing credit card payments and preventing and monitoring fraudulent activity on the Site. When you make a purchase on the Site, we may send your Personal Information to them in order to receive a credit assessment based on such information. They may also store and use this information in order to expand its fraud prevention database, which may be accessible by other retailers that are part of Authorize.net anti-fraud network. They have agreed (i) not to use your Personal Information for any reason except to as described in this Privacy Notice, (ii) to maintain the confidentiality of your Personal Information, and (iii) to provide your Personal Information with at least the same level of protection and security as provided on the Site. In the event that your purchase is denied based on a risk assessment provided to us by them, you may contact us to dispute the information contained in such risk assessment.

Shippers: If you make a purchase through the Site, your name, telephone number and shipping information must be provided to third party shippers such as UPS, FEDEX and the United States Postal Service to deliver your purchase. There also may be instances in which we drop-ship orders directly to you from one of our manufacturers or suppliers. These drop-shippers are only given your name, postal address, and telephone number for the sole purpose of fulfilling your order.

Third Party Transaction-Level Data: If you visit the Site from a third-party website, the third-party website may be able to access select information from your individual transaction information. In order to track and credit your transaction, the third-party website may give you a unique code, cookie or graphic which will uniquely identify you. This will only happen if you link directly from a third party website to the Site. Any transactions made at the Site while such a code is active will be reported back to the third party website. We will only report non-Personal Information to these websites such as the date of the transaction, the product(s) purchased and the amount spent. We will not report any information to these third party websites that will allow them to personally identify you. The presence of a third party navigation bar at the top of any page on the Site is an indication that the third party website may be able to see your activity on the Site.

Links to Third Party Site: The Site contains certain links to third party websites, such as our vendors. We are not responsible or liable for the privacy practices or content found on these websites. We recommend that you check the privacy notice of each website you visit. Links to third party websites are provided solely for your convenience and any submission of data to such websites shall be at your sole risk.

Law Enforcement and Protection of Users: To the extent permitted by law, we will disclose Personal Information to government authorities or third parties pursuant to a legal request, subpoena or other legal process. We may also use or disclose your information as permitted by law to perform charge verifications, report or collect debts owed, fight fraud or protect our rights or property as well as those of our affiliates, customers, or its users. You should be aware that, following disclosure to any third party, your Personal Information may be accessible by others to the extent permitted or required by applicable law.

4. Affiliate Programs

We maintain relationships with third party affiliate websites. Although we do not and cannot control the activities of the third parties that operate such websites, we will cease doing business with any affiliate that engages in abusive practices, including, for example, spam, trademark infringement, predatory means of attracting visitors, or unlawful activities. To report abuse by an affiliate, please contact us via email.

5. Children and Privacy

The Site is a general audience website and is not directed to children under the age of 13. We will never knowingly collect personally identifiable information from children under the age of 13 without verifiable parental consent. If you are under the age of 13, please do not provide us with personally identifiable information of any kind whatsoever. If we become aware that a user is under the age of 13 and has submitted Personal Information without verifiable parental consent, we will remove his or her personally identifiable information from our files. We understand that children may not fully understand all of the provisions of this Privacy Notice or make informed decisions about the choices that are made available to adult users of the Site. We encourage parents and guardians to spend time with their children online and to be familiar with the websites they visit. Cosmergy LLC. does not sell products to persons under the age of 18. If you are under the age of 18, you are required seek the consent of your parent or guardian to purchase products from the Site.

6. Security

We employ 128-bit encryption technology in all areas of the Site which require you to provide your personal or account information, including those areas related to online ordering and order status. The Site utilizes industry-standard firewalls and Secure Sockets Layer (SSL) technology to allow for the encryption of potentially sensitive Personal Information, such as your name, address and credit card number.

You should recognize, however, that no computer system is fully secure and that there are inherent risks associated with Internet transactions. To make sure you have the latest security features on your browser, you may want to download the most recent version of your favorite browser, which should have full SSL support.

7. Corrections/Information Removal/Opt-Out

If your name, e-mail or postal address, telephone number or other Personal Information changes, you may update, correct or omit the relevant information by contacting us at cosmergy@cosmergy.com

8. Contact Information

If you have any questions or concerns about this Privacy Notice, please e-mail us at cosmergy@cosmergy.com
or send a letter to: Cosmergy LLC., 2440 N. Hills St. #105/105, Meridian, MS 39305

9. Business Transfer

In the event that Cosmergy LLC. sold, has its assets acquired or transferred, whether voluntarily or involuntarily, or merges or becomes affiliated with any other division, individual or entity, any customer information owned or under the control of Cosmergy LLC. may be one of the transferred assets. We reserve the right, as part of such transaction, to transfer or assign the Personal Information and aggregate information we have collected from users of the Site.

10. Limitations On Liability

IN NO EVENT WILL COSMERGY LLC. OR ITS AFFILIATES, LICENSEES OR ANY PARTY INVOLVED IN CREATING, PRODUCING OR DELIVERING THE SITE OR ITS PRODUCTS OR SERVICES BE LIABLE IN ANY MANNER WHATSOEVER FOR ANY INCIDENTAL, CONSEQUENTIAL, INDIRECT, SPECIAL OR PUNITIVE DAMAGES ARISING OUT OF YOUR ACCESS, USE OR INABILITY TO USE THE SITE, OR IN CONNECTION WITH ANY FAILURE OR PERFORMANCE, ERROR, OMISSION, INTERRUPTION, DEFECT, DELAY IN OPERATION OR TRANSMISSION, COMPUTER VIRUS OR LINE OR SYSTEM FAILURE (INCLUDING LOSS OF PROFITS, LOSS OF BUSINESS OR DATA, BUSINESS INTERRUPTION, AND DAMAGES THAT RESULT FROM INACCURACY OF THE INFORMATION OR INCONVENIENCE, DELAY, OR LOSS OF THE USE OF THE SITE). THE FOREGOING LIMITATIONS APPLY WHETHER THE ALLEGED LIABILITY IS BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY OR ANY OTHER BASIS, EVEN IF SERIOUSLY SMART TECHNOLOGIES, LLC OR ITS AFFILIATES OR ANY OTHER PARTY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.   

Cosmergy LLC. General Warranty

Congratulations on your recent purchase from Cosmergy LLC.. We are grateful you purchased your merchandise from us and look forward to enhancing your life quality ! 

However, should this merchandise fail in normal use or arrive damaged, this warranty offers you full protection for a period of 90 days from the date of purchase.

WARRANTY

Cosmergy LLC. carries a 90 days original manufacturer’s guarantee to be free from defects in manufacture.  If your product should fail to operate during normal use within this covered period Cosmergy LLC. will either repair or replace the product at our discretion. “Normal Usage” means when  installed, maintained and protected from deliberate or accidental damage. This does not cover products or deliveries from suppliers other than Cosmergy LLC..

FREIGHT AND SHIPPING EXPENSES

All shipping and handling charges to and from Cosmergy LLC. are the responsibility of the purchaser. 

OBTAINING SERVICES

When you ship your product to Cosmergy LLC. you must include a copy of your original invoice / sales receipt and your RMA(returned material authorization) including a short written description of the problem or malfunction. 

SPECIAL EXCLUSIONS

This warranty covers your product under normal operations and normal circumstances. It does not cover malicious damage due to improper installation, improper electrical supply or power surge, dropped product, theft, abuse, misuse, vandalism, fire or natural disaster. 

This warranty applies to all qualified merchandise returns within the Canada and the United States. 

RETURN POLICY

Since Cosmergy Liquid is considered a "food item" we cannot accept any returns and offer refunds of our product. Exception would be if the product is damaged from shipment and then the carrier would be responsible for refunding any monies due to damage.